Privacy Policy
Last updated: 18 October 2026
EVERMATE ("we", "us") is a community and dating app for mature adults. This policy explains what we collect, why, who receives it, and the choices you have. EVERMATE is available only to adults: men must be at least 30 and women at least 24 years old.
What we collect
- Account details: name, email address and/or mobile phone number, password (stored only as a secure hash), language.
- Profile details: date of birth (we use it to check eligibility and show your age), gender, city, short bio, interests, values, profession, faith (optional), photos you upload.
- Activity: interests you send and receive, connections, messages and voice or photo messages you send, posts, comments, likes, groups and events you join, reports and blocks.
- Verification (optional): an ID document or selfie you choose to submit. It is stored privately, reviewed only by authorised staff, and deleted once a decision is made.
- Payments: the plan you buy, amount, status and the payment reference. Card and mobile-money details are handled by our payment provider and are not stored by us.
- Device and technical data: a push-notification token, device type, IP address and error logs, used for sign-in security, notifications and fixing problems.
- Location: only the city you choose. We never share your exact location.
How we use it
- To create your account, show your profile to other members, suggest people and run chats, groups and events.
- To enforce the age rule, prevent fraud and abuse, and review reports.
- To process Premium and Boost purchases and send receipts.
- To send notifications you allow (messages, connections, community, events, reminders). You can switch each category off in the app.
- To improve reliability and security.
Who receives it
We do not sell your personal data. We share data only with service providers that run EVERMATE for us: our hosting provider (servers), OnePay (payments and SMS codes), and Google Firebase (push notifications). Other members see only what you put on your profile and what you choose to share; your email, phone number and exact location are never shown to them. We may disclose information when the law requires it or to protect people from harm.
Photos and messages
Photos are checked before they are shown to others and location data inside photos is removed. Private messages are not read by staff except through a documented safety process after a report.
How long we keep it
We keep your data while your account is active. When you delete your account, your profile, photos, messages and posts are removed or anonymised, except records we must keep for legal, fraud-prevention or accounting reasons (for example payment records).
Your choices and rights
- Edit your profile, photos and privacy settings in the app (Profile and Settings).
- Download a copy of your data: Settings, Download my data.
- Delete your account and data: Settings, Delete account, or see how to delete your account.
- Block or report anyone at any time.
- Withdraw consent for notifications in the app or in your phone settings.
Security
Data travels over encrypted connections, passwords are hashed, private files are not publicly accessible, and access by staff is limited and logged.
Children
EVERMATE is not for anyone under 18 and we apply a higher minimum age (30 for men, 24 for women). If we learn an account breaks the age rule we remove it.
Changes and contact
If we change this policy in a meaningful way we will tell you in the app. Questions or requests about your data: use Help & Support in the app.