Delete your EVERMATE account
You can delete your account and its data at any time.
In the app (fastest)
- Open EVERMATE and tap Profile.
- Tap the settings icon, then Delete account.
- Type DELETE to confirm.
Your account is closed immediately.
If you cannot open the app
Open the app's Help & Support screen on any device where you can sign in, or write to us from the email address or phone number linked to your account, and ask for deletion. We will confirm your identity and delete the account.
What is deleted
- Your profile, photos, interests, connections, messages, posts and comments are removed or anonymised.
- Push-notification registrations and sign-in sessions are removed.
- Identity documents submitted for verification are deleted as soon as a decision is made.
What we may keep
Records that the law or fraud prevention requires, such as payment records and safety reports, are kept for the legally required period and then deleted.
You can also Download my data from Settings before you delete. See our Privacy Policy.